Admin Sales & Telemarketing Specialist

Kickstart your career in sales and customer service with PT. HRDKU REKSA TALENTA as an Admin Sales & Telemarketing Specialist in Surabaya! This dynamic role is your gateway to driving sales through outbound calls, handling inquiries, and managing customer data. You'll be the frontline of our sales team, ensuring our clients receive the best service and our products reach the right audience.

At PT. HRDKU REKSA TALENTA, we're a growing company committed to excellence in sales and customer service. Our mission is to provide top-notch products and services to our clients, and your role will be crucial in achieving this. You'll work closely with our sales and marketing teams, using tools like CRM systems and telephony software to streamline your daily tasks.

📋 Tanggung Jawab Pekerjaan

• Conduct outbound calls to potential and existing clients to promote our products and services.
• Handle customer inquiries and complaints, providing prompt and effective solutions.
• Manage and update customer data in our CRM system, ensuring accuracy and completeness.
• Generate sales leads and track their progress through the sales funnel.
• Collaborate with the sales and marketing teams to achieve monthly and quarterly targets.
• Provide excellent customer service, ensuring our clients are satisfied with our products and services.
• Stay updated with industry trends and best practices in sales and customer service.
• Participate in team meetings and contribute to the development of sales strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 1 year of experience in sales, telemarketing, or customer service.
• Proficient in using CRM systems like Salesforce or HubSpot.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Familiarity with Microsoft Office Suite, particularly Excel and Outlook.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

🛠️ Keahlian

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