Production Support Engineer - Global IT Solutions

UST Global · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
UST Global is seeking a highly skilled Production Support Engineer to join our dynamic team in Canggu, Bali. As a Production Support Engineer, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical support to our global clients. This is a great opportunity to work in a vibrant and international environment while contributing to our global IT solutions.

📋 Tanggung Jawab Pekerjaan

Monitor and maintain IT infrastructure to ensure high availability and performance.,Provide technical support to clients, including troubleshooting and problem resolution.,Collaborate with cross-functional teams to identify and implement improvements in IT operations.,Develop and maintain documentation for IT systems and processes.,Participate in on-call rotations to ensure timely response to critical issues.,Stay up-to-date with emerging technologies and industry trends to drive innovation in IT operations.,Conduct regular reviews and audits of IT systems to ensure compliance with security and operational standards.,Train and mentor junior team members to develop their technical skills and knowledge.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 3 years of experience in a similar role, preferably in a global IT environment.,Strong knowledge of IT infrastructure, including servers, networks, and storage systems.,Proficiency in scripting languages such as Python, Perl, or Bash.,Experience with cloud platforms such as AWS, Azure, or Google Cloud.,Familiarity with DevOps practices and tools such as Docker, Kubernetes, and Jenkins.,Excellent problem-solving and analytical skills.,Strong communication and interpersonal skills to effectively collaborate with team members and clients.

🛠️ Keahlian

IT infrastructure managementTechnical support and troubleshootingScripting and automationCloud platformsDevOps practices and toolsProblem-solving and analytical skillsCommunication and interpersonal skills
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